Assistant General Manager - Fort Worth, TX

Position Details
Fort Worth, TX
Full Time. Available to work Monday-Sunday, hours vary
DOE
Retail/Customer Service 3+ year preferred
Reports to GM
 
Apply Now
 
 
What’s awesome about this job?

As the Assistant General Manager (AGM), you will be a key player in shaping the Fort Worth outdoor retail and adventure market by helping to organize community events, participating and leading outdoor trips, and cultivating working relationships with outdoor brands, charities, and organizations. By nature, we love the outdoors and everything it encompasses. It is where our passion comes from! In recognition of this, we offer generous PTO, great pro-deals on product, and have programs incentivizing the use of gear and continued outdoor skill development.

 
Position Overview:

The AGMO contributes to Backwoods success by helping operate and be responsible for the overall store management at our Flagship Fort Worth, TX store. Top priority for the AGMO will be inventory management and Ecommerce fulfillment on a daily basis as well as enhancing customer service satisfaction, meeting sales and profitability goals, and effectively coaching, mentoring and managing sales associates. The AGMO has retail and inventory management skills with a detail-oriented mindset, is skilled at organizing and problem solving, and has well developed interpersonal and mediation skills. The AGMO acts as a liaison between corporate employees, store associates, and customers.

 
Bring your excitement and expertise to Backwoods by:
  • Assist GM in developing community relationships with personal and social media interaction, events participation, charity involvement, clinic and seminar development/execution, and other creative means as needed.
  • Ensure high levels of customer satisfaction through excellent service
  • Maintain outstanding store conditions and visual merchandising standards
  • Evaluate associate performance and identify hiring and training needs
  • Monitor operating costs, budgets and resources
  • Help with associate and customer complaint resolution
  • Propose innovative ideas to increase market share, reduce costs and enhance the customer shopping experience
  • Maintain inventory and display integrity by monitoring item quantities, accurately shipping and receiving freight, stocking items to fixtures, and managing backstock
  • Daily web order fulfilment which includes picking, packing and shipping orders accurately and timely
  • Help with asset protection including enforcing security measures and prioritizing shrink reduction
  • Help with additional duties as needed

As the AGM, you may also assist the Store Manager in developing community relations with personal and social media interaction, events participation, charity involvement, clinic and seminar development and execution, and other creative means.

 
Successful Retail Sales Associates have this in common:
  • Proven experience in retail management or similar position
  • Inventory Management
  • Shipping and Receiving experience
  • First consideration will be given to experienced managerial candidates who have demonstrable outdoor hiking, trekking, and camping experience, and understand the gear associated with those activities. Even more consideration will be given to those who also have demonstrable fly fishing experience and understand the gear associated with that activity.
  • Superior communication and interpersonal skills
  • Strong organizational and operational skills
  • A minimum college Associate’s Degree or equivalent work experience
 
Here’s what’s great about working at Backwoods:

Our vision hasn’t changed since we opened our doors in 1973. Our mission is to Inspire, Teach and Equip people to LEAD active, adventurous lives. We value our customers and have always strived to provide the best customer service in the industry. We value innovation, technology and personal relationships. We believe in having fun, taking ownership of our well-being, customer expectations, putting social responsibility into action, and integrity. If you believe in these things, too, we welcome you to apply to our Team.

 
Position Details
Fort Worth, TX
Full Time. Available to work Monday-Sunday, hours vary
DOE
Retail/Customer Service 3+ year preferred
Reports to GM
 
Apply Now
 

Backwoods is a Proud Equal Opportunity Employer. Revised 2/2021

 
 
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